PRIVACY POLICY

Torix TV

YOUR PRIVACY AT A GLANCE

We believe in transparency. Here's the short version of what you need to know:

What we collect: Your email, device info, and how you use our app (including what you watch).

Why we collect it: To provide our service, improve your experience, and show relevant ads.

Who we share with: Analytics and advertising partners (Amplitude, Google, Meta, Mixpanel, TikTok, Twitter).

Your rights: You can access, delete, or opt out. Just email us.

Questions? Contact us anytime at support@torix.tv. Full details below.

ABOUT THIS POLICY

This Privacy Policy explains what personal data is collected when you use Torix TV mobile application (the "App") and our website at www.torix.tv (together, the "Service"), and how that data is processed.

BY USING THE SERVICE, YOU CONFIRM THAT YOU HAVE READ AND AGREE TO THIS PRIVACY POLICY, AND THAT YOU ARE AT LEAST 16 YEARS OLD (or have parental consent). If you don't agree, please don't use the Service and contact us to delete any data we may have.

Definitions

GDPR – The EU General Data Protection Regulation 2016/679.

EEA – European Economic Area, including the UK.

CCPA – California Consumer Privacy Act of 2018.

Process – Collect, store, use, or share personal data.

CONTENTS

  1. Who We Are
  2. Contact Us
  3. Data We Collect
  4. How We Use Your Data
  5. Content You Watch
  6. Who We Share Data With
  7. Legal Bases (EEA Users)
  8. Your Privacy Rights
  9. U.S. State Privacy Rights
  10. Age Requirement
  11. International Transfers
  12. Data Retention
  13. Policy Updates

1. WHO WE ARE

Torix TV Inc., a Delaware corporation, is the data controller for your personal data.

2. CONTACT US

For any privacy questions, data requests, or concerns, email us at support@torix.tv. We aim to respond within 30 days.

3. DATA WE COLLECT

Data you provide

When you create an account or make a purchase, we collect your email address. You may also provide information when contacting support.

Data from third-party logins

If you sign in with Google, Apple, or Facebook, we receive basic profile information (name, email, profile picture). You can revoke this access anytime in your account settings for that platform.

Data collected automatically

When you use our Service, we automatically collect:

  • Device data: IP address, device type/model, OS, language, time zone, mobile carrier, hardware IDs
  • Usage data: Pages viewed, features used, session duration, purchases
  • Advertising IDs: IDFA (Apple) or AAID (Google) - you can reset these in your device settings
  • Referral data: How you found us (which ad or link)
  • Cookies: Small files stored on your device for recognition and analytics. You can manage cookies in your browser settings.

Payment data

We never see or store your full payment card details. All payments are processed securely through the Apple App Store or Google Play Store via RevenueCat. We only receive transaction confirmations (date, amount, subscription status).

4. HOW WE USE YOUR DATA

Providing the Service

We use your data to create and manage your account, deliver content, process payments, and provide customer support. Our infrastructure runs on AWS and Firebase.

Communications

We send service-related messages (account updates, payment confirmations) and promotional content. You can opt out of marketing emails via the unsubscribe link, and disable push notifications in your device settings.

Analytics and improvement

We analyze how users interact with our Service to improve features and fix issues. We use Amplitude, Mixpanel, Google Analytics, Firebase Analytics, Facebook Analytics, and Appsflyer for this purpose.

Advertising

We work with advertising partners (Meta/Facebook, Google, TikTok, Twitter) to show you relevant ads and measure campaign effectiveness. You can opt out of personalized ads in your device settings (iOS: Settings > Privacy > Apple Advertising; Android: Settings > Privacy > Ads).

Legal and security

We may use data to enforce our terms, prevent fraud, and comply with legal obligations.

5. CONTENT YOU WATCH

As a streaming service, we collect data about your viewing activity to personalize your experience:

  • Viewing history: Which episodes and series you watch, how long you watch, where you stop
  • Favorites and watchlist: Content you save or mark as favorites
  • Preferences: Genres and content types you engage with most
  • Recommendations: We use this data to suggest content you might enjoy

You can clear your viewing history or manage recommendations in your account settings.

6. WHO WE SHARE DATA WITH

  • Infrastructure: AWS, Firebase (hosting, storage, authentication)
  • Analytics: Amplitude, Mixpanel, Google Analytics, Firebase Analytics, Facebook Analytics, Appsflyer
  • Advertising: Meta/Facebook, Google Ads, TikTok, Twitter
  • Payments: RevenueCat, Apple App Store, Google Play Store
  • Legal: Law enforcement or regulators when legally required

In case of a merger, acquisition, or sale, user data may be transferred as a business asset.

7. LEGAL BASES (EEA USERS)

If you're in the EEA, we process your data based on:

  • Contract: To provide the Service, manage your account, process payments
  • Consent: For marketing emails (withdraw anytime via unsubscribe)
  • Legitimate interest: For analytics, service improvement, fraud prevention, and reasonable advertising
  • Legal obligation: When required by law

8. YOUR PRIVACY RIGHTS

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (subject to legal retention requirements)
  • Object to or restrict certain processing
  • Port your data (receive it in a machine-readable format)

EEA users can also lodge complaints with their local data protection authority.

To exercise any right, email support@torix.tv. We'll verify your identity and respond within 30 days.

9. U.S. STATE PRIVACY RIGHTS

If you're in California, Colorado, Connecticut, Virginia, or another state with privacy laws, you may have additional rights including: knowing what data we collect, accessing your data, deleting your data, correcting inaccuracies, opting out of data sales/sharing, and non-discrimination for exercising rights.

Do we sell your data?

We don't sell data for money. However, sharing data with advertising partners for targeted ads may qualify as a "sale" or "share" under some state laws. You can opt out by emailing us or adjusting your device's ad settings.

How to submit a request

Email support@torix.tv with your request. We'll verify your identity using account information. If we deny a request, you can appeal by replying to our response. Authorized agents may submit requests on your behalf by contacting us with appropriate authorization.

10. AGE REQUIREMENT

Our Service is not intended for anyone under 16. We don't knowingly collect data from children. If you believe a child has provided us data, please contact us immediately.

11. INTERNATIONAL TRANSFERS

Your data may be transferred to and processed in the United States and other countries. For EEA users, we use Standard Contractual Clauses or rely on adequacy decisions to ensure appropriate protection.

12. DATA RETENTION

We keep your data as long as necessary to provide the Service and fulfill the purposes in this policy. After you delete your account, we may retain some data as required by law or for legitimate business purposes (fraud prevention, legal disputes).

13. POLICY UPDATES

We may update this policy from time to time. For significant changes, we'll notify you by email or in-app notice. Continued use after changes means you accept the updated policy.

Effective: [INSERT DATE]

Torix TV

www.torix.tv

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